Asking the right questions is sometimes just as important as having all the answers. If you could interview an industry expert, would you come ready with a list of questions, or instead let them tell you the questions they’ve been considering themselves? Our video series, The Expert Ask, does just that.
We ask industry insiders what questions advisors should ask themselves about everything from technology, to growth, to going independent.
Today, meet Grier Rubeling, founder of Advisor Transition Services. Grier helps advisors navigate transitions in the RIA space. According to Grier, there are three essential components that advisors need to understand when making a move: legal considerations, internal logistics, and external support.
What should my transition look like from a legal standpoint?
No big surprise here: Grier says step one in any transition is for advisors to involve their attorney in the process. An attorney will provide information regarding things including contract terms, non-compete clauses, and client solicitation policies. Additionally, they will be able to provide details on financial obligations, such as paying outstanding loans and reimbursement arrangements. Your attorney will also help you decide the best way to inform your current firm you are leaving.
What should external transition support look like?
Once you know which RIA or custodian you are joining, you’ll want to ask what support you’ll get, and from whom, throughout the transition process. Grier says even if you don’t know all the right questions to ask, jump in with your first question and that will usually help you uncover the next area to dig into. The answers you receive will help you identify and fill holes in your transition plan, and prepare for a more seamless transition.
What should my transition look like from an internal logistics standpoint?
Grier says it’s important to ask yourself what you want the transition process to look and feel like for your clients, and then take steps to make that a reality. She recommends assigning a project manager to keep the process organized and help to manage client expectations. The key, Grier says, is hoping for the best but preparing for the worst, so you’re ready for whatever comes your way during the transition.